AI SMS Reminder Engine
Keep clients on time and up-to-date while your team focuses on delivery, not chasing no-shows and late arrivals.
*Based on ranges commonly reported for SMS reminder systems; actual results depend on your starting point.
Benefits
- Automatically send branded SMS before, on, and after appointments.
- Most teams see around 20–40% fewer no-shows once SMS reminders are running, compared with manual or email-only reminders; actual results vary by clinic and baseline.
- Deduplicate sends so clients never get spammed.
- 24/7 monitoring ensures reminders run reliably around the clock, with issues spotted and handled before they impact your clients
How it works
Connect your system
We plug into your calendar, CRM, or booking tool and map the key events (upcoming and on day appointments).
Set reminder logic
We agree reminder timing (for example 24h and 2h before) plus simple post-visit & rating/review messages.
Launch & monitor
We go live, watch delivery and reply rates, and iterate so you squeeze out every percentage point of show-up rate.
Integrates with your stack
We plug into your existing stack—nothing needs to be replaced or removed.
Use cases
- • Appointment reminders with confirmation from customer.
- • Streamlined workflows – fewer manual reminder tasks for staff, saving time and reducing errors.
- • Gentle nudges for pre-visit & review forms so appointments run smoothly.
Typical impact ranges
Pricing
We price based on volume and complexity, not vanity features. Most teams land in one of these ranges:
- • Up to 1,000+ reminders / month
- • Single location
- • Standard reminder flows
- • 10,000+ reminders / month
- • Multiple location
- • Custom flows & campaigns
- • 50k+ reminders / month
- • Advanced routing & segmentation
- • SLA & dedicated support
SMS Reminder FAQs
Do you replace our booking system? ⌄
No. We sit on top of the tools you already use. We connect to your existing calendar, PMS, or CRM and trigger reminders from there, so your team doesn’t have to learn a new system or move data around.
How long does setup take? ⌄
Most teams go from zero to live reminders in 7–10 days. The timing mainly depends on how quickly we can get access to your tools, agree the reminder logic, and run a short test phase to make sure messages are landing correctly.
Who manages changes after launch? ⌄
Greyfall operates and maintains the system. You tell us when your policies, opening hours, or messaging needs change; we update the flows, monitor performance, and suggest tweaks based on reply and show-up rates.
Ready to stop bleeding revenue to no-shows?
Tell us about your appointment flow and we’ll map out what an AI-driven reminder engine would look like for you.